Vacation Rental Management
We have the expertise in providing professional property care for your guests and home owners of vacation rentals. A full-service manager, so you have one bill, one go-to contact, and one company invested in your home's success from end to end.
What is included
- Accommodate guests during problems or difficulties
- Answer phone calls & emails from guests immediately
- Professional & friendly customer care for your guests
- A tablet with Homelax app for your rental guests
- We provide help on Holidays, Sundays and after business hours
- Home repairs and Cleaning services are provided by Homelax
- We have a trusted network of local companies we work with
- Technical help on IT, Wi-Fi and TV issues is provided by Homelax
- Provide Check-out checklist with detailed photos taken
- Ensure home is ready for your next guests
- Concierge service 7 days a week
- And much more!
Vacation Rental - Property Management
We have specifically tailored our excellent home watch service towards vacation rentals. We provide 12 years of experience.
Maximize your Revenue
Rent out your home while leaving the hard work to us. We offer 5-star satisfaction to your guests.
Boots on the ground
We are the local contact for your guests. We take care of all the services that your property requires.
Keep costs low
We will inspect issues in person and provide the most cost-effective solution for you as an owner.
Concierge Service for your guests,
just like a hotel.
Your guests will have questions and we have the answer. We provide a fast and customer friendly service to make sure your guests feel taken care of. Our name and phone number will be present at the property for quick reachability. Call, text, e-mail, anything works!
Fast Response
We will prioritize your guests and answer their questions and problems within a few hours.
Meet in person
Guests may need help in person. We will drive to the property and verify the issue or assist the guest.
Quick turnaround
Certain situations require quick solutions, we have the expertise and network of providing such service.
Vacation Rental - Plan
Our Vacation Rental Service fee is available for one monthly price.
This plan will be charged continuously.
$200 / mo
Monthly Service Fee
- Bi-Weekly Exterior Checks
- Guest Assistants (Same day - 7 Days a week)
- Concierge Service via Phone & Email
- Check-out Checklist Reports + Photos
- Same-Day Response Time
- Access to our trusted network of vendors
- In-home Tablet + App for Check-ins
- Ensure home is ready for next guests
- Hospitality friendly customer service
- Administration Work
Extra trips & work orders are charged additionally,
such as handyman repairs, purchases, wait times, etc.
The features of our property management service
12+ years expertise in home repairs
We have deep knowledge in home repairs, working with local businesses and offer the best solution for your rental home.
Quick to respond
We understand the importance of helping guests right away. With our plan you will be prioritized.
Property House Rules
Guests will receive all the relevant info and rules required for smooth and enjoyable stay at your property.
Check- In Guests
Guests will be able to check into your property via a garage door opener or key lock box near the front door.
IT Service (Wi-Fi / TV)
We are able to fix most TV / Internet issues without calling Xfinity for an appointment. (Keeping guests online)
Cleaning Service
Our cleaning service is part of our family company and ensures perfection and reliability.
Professional representation
We are the first contact for your guests, therefore we will represent you in a professional manner.
Concierge Service
We are available 7 days a week to assist guests with any questions or issues that may arise. We respond quickly.
Our Homelax Tablet App
We have developed an in-house app for your guests to use at your vacation rental. This app is provided by our tablets to be used for navigating the house rules easier, finding solutions to small issues, check-in option and simply exploring Naples to find the next adventure!
We work together with realtors and home owners.
Homelax does not work on commission. We do not make rental agreements or list vacation rentals. We are solely the property manager on the ground to assist with any issues that may arise.
Vacation rentals that we manage
We provide professional property management from small apartments to large homes. All price ranges included.
How billing is done
Our services are contract-free and will be charged month-to-month. All the costs that accumulate during the monthly time-frame will be charged on a single invoice, such as cleaning services, handyman repairs, additional trips, etc. Each invoice is due the first day of each month. A deposit is required to cover expenses.
How to get started
Below are three easy steps to get started with our vacation rental management.
Review Requirements
In order for all the services to work as smoothly as possible, we need your share as well. Please review document below to ensure your property meets our needs.
Inspect Property
Each property is unique, therefore we need to inspect it before to familiarize ourselves with the home. Schedule an appointment with us to set a date and time. This way we can also go over any additional questions.
Start Service
Once everything is ready to go, we will start our service immediately. Whenever there are no renters available, we will continue our service as Home Watch - Premium to keep your property in great condition. Issues can occur even when the property is unoccupied.
Guests Feedback
The customer satisfaction is at the heart of our service. We work very hard to ensure that the guest has a wonderful time at your rental home and will share their experience with their family and friends.
Mark C.
"We are having a great time down in Naples enjoying Villa Jeannie. Homelax has been terrific."
Julie S.
"The homeowner uses a most helpful management company on the ground in Naples."
Kristen D.
"Homelax was wonderful to work with and was always quick to respond to my questions."
Jeremy N.
"We have arrived and the home is beautiful and immaculately clean!"
