While we would love to operate under an official state license, the Florida department of Business & Professional Regulation does not recognize and regulate the Home Watch Business.
Home Watch is a visual inspection of a home or property, looking for obvious issues. It's NOT a property management service.
The reason behind a Home watch is to avoid damages at your property. Yet critical issues may occur, such as a water leak or a broken AC unit. This is one of our top prorities and will be fixed as soon as possible. We contact the home owner and offer a quick turn around solution.
What if I can't be reached?
Based on the matter of the emergency we will procceed with the best available option in a cost effictive way.
No, we are not. We don't do any real estate work, tentant agreements, leases or anything similar to this. Our expertise are in the home watch business looking for obivous damages at your property.
The yearly hurricane season in Southwest Florida is a common concern among our customers. We constantly monitor the weather predictions and update our clients on popential impacts. Due to our own safety and our customer's property we need to prepare several days in advance, this includes situations whether an impact may actually occur or not.
While we cant protect you from bad people breaking into your home, we can guarantee you that no belongings will be taken from your property during our visits. We are a family company and won't hire any third partie at this moment.
Additional steps we take:
We are a family-owned company and do not hire any personnel at this moment. This way we can ensure trust and the highest form of service. If you are a vendor or business looking to work with us, please contact us.
It's important for you as a owner to gurantee us access. Either by providing us with a gate code or registering us as a permanent visitor at your front gate.
While this may sound great, we are not your local baby sitter. Our expertise lies in identifying problems or potential problems that can occur while your property is vacant.
We’re committed to keeping your personal information safe and therefore our company was built up with privacy in mind.
We understand this may seem more ensuring, but we only record those checks internally. This keeps the cost low. Once you hear from us you can assume something may not be quite right. Otherwise, simply relax.
Yes, please. Therefore we can switch out any broken bulbs, smoke dectors or an overdue AC air filter. If we can't find any on hand, we will provide our own and charge you on your next billing cycle.
Great question! We have established excellent relationships throughout the years to offer a variety of services. Many come from our parent company All In One Service Inc. Such as home repair services, computer service and cleaning service.
Based on our experience we came to the conclusion that many lawn services are frequently replaced due to various reasons. This is not something we want to fall back on us and ruin our reputation. Therefore we can not offer lawn services at this point of time.
Did Comcast mess up again? Yikes.. while we ensure your service remains connected, there are chances that some of these issues occured:
If none of these bullet points resolved your problem, you may call us or Comcast at: 1 (800) 934-6489
We do not. Only in case of an emergency we will be available with an extra charge.
We believe in the transparency of our customers and give them all the needed details to track various informations.
It's a very rich portal specifically designed for our clients. You are able to track our recent home visits with attached photos. Check on any isssues that were found at the property with proposed quotes and a progress indicatior that show's the current status till the job is completed.
Lastly you can check on your latest payments and any upcoming bills, download your reciepts and pay securily via Square.
With the start of your home watch service you have recieved a detailed email with all instructions on how to login. It's advised to bookmark the link.
You may also find your login page by clicking at the top right menu bar on "Client Login" and follow the steps that are displayed.
If you are still having troubles, please don't hestitate to contact us.
If you are having trouble login with the provided password in your email, please contact us and we will reset it.
After each visit we have completed our informations are updated within less than 24 hours.
Absolutely! Our website and customer portal is optimized for all screen sizes. Whether it's a smartphone, tablet or desktop.
This is correct. We only keep a month of home visits on display and up to three recent payments.
For future review, please print a copy for yourself.
At this moment we do not have a function to do so. We are heavily invested in complying with all the regulations that the United States are requesting. A copy of your data is currently not a requirement, unlike the GDPR in the Europe Union.
We provide bulletproof security with the hosting of Amazon's cloud services. They are secured through TLS encryption, meaning your informations are safe with us.
Basic plan:
Advanced / Premium plan:
We offer an online payment method that accepts the majority of credit cards. Those invoices may be charged with an additional 3% credit card fee.
You may also leave us an amount of cash or a check in advance.
Once you have agreed to the proposed quote, we ask you to pay us via our online method or Zelle.
If that's not a preferred option you'll be required to leave us pre-signed checks for us to use.
In case of an emergency we may cover the cost's up front and charge you later.
No, anytime you stay a complete month you wont be charged. Any accumulated weeks are subject to charge.
Example:
After your completion of payment you can login into your customer portal and download your reciept.
We keep our pricing very transparent and treat every customer the same as everyone else. At this time we do not offer any discounts.
Any non-serviced prepaid months will be refunded.
Last updated: Feb 2, 2023